Return Request
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Not Eligible
Select item to return
Why are you returning this item?
Upload photos of your product
Photo requirements:
- Take a photo showing the mat and tripod (unfolded) in good condition.
- Take another photo showing the products repacked in the original box.
- Ensure everything is securely resealed with tape and that all parts are placed back in the original packaging.
- Your order number or email address used when you placed your order.
- If the item is unopened, please send a photo of the sealed box.
Click to upload photos or videos
Min 1, max 5 files. Images or videos.
Review Return
Return request submitted
- Our team will review your request within 48 hours.
- You will receive an email once the review is complete.
- If your return is approved, you must ship the item and upload the tracking number or tracking link within 7 business days of receiving your return authorization. Failure to provide tracking information within this timeframe may result in the return authorization expiring and requiring additional review before it can be reactivated.
- Refunds are typically processed once the returned order has been received and inspected by our team.
